Terms of service
Terms of Service
Last Updated: August 3, 2026
These Terms of Service govern your access to and use of zenvynutrition.us and any purchase made from ZenvyNutrition.
By accessing our website or placing an order, you agree to these terms.
1. Website Use
You may use our website only for lawful purposes.
You agree not to:
- Provide false or misleading information
- Interfere with the website’s operation or security
- Attempt unauthorized access to any system
- Misuse website content
- Place fraudulent or abusive orders
- Use the website in violation of applicable law
2. Product Information
We work to present accurate product names, descriptions, prices, images, sizes, flavors, ingredients, and specifications.
Packaging, label design, formula presentation, or product appearance may change due to manufacturer updates. Product images may be illustrative.
Customers must review the current product label, warnings, ingredients, allergens, and directions before use.
3. Health and Supplement Disclaimer
Products sold by ZenvyNutrition may include vitamins, sports nutrition, protein, creatine, pre-workout products, wellness products, and dietary supplements.
Website information is for general informational purposes only and is not medical advice.
Products are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized and stated by the applicable regulatory authority.
Consult a qualified healthcare professional before using a supplement, especially if you:
- Are pregnant or nursing
- Take prescription medication
- Have a medical condition
- Are under medical supervision
- Have allergies or dietary restrictions
- Are purchasing for a minor
Customers are responsible for following the product label and usage instructions.
4. Orders and Availability
All orders are subject to:
- Product availability
- Payment authorization
- Fraud screening
- Pricing verification
- Order acceptance
- Shipping eligibility
We may refuse or cancel an order due to stock issues, payment problems, pricing errors, suspected fraud, incorrect information, or legal and operational restrictions.
5. Pricing and Payment
Prices are displayed in the currency shown on the website.
Applicable taxes, shipping fees, or other charges will be displayed at checkout where required.
If a pricing or technical error occurs, we may cancel the affected order and refund the amount paid.
6. Shipping
Shipping is governed by our Shipping Policy.
Delivery dates are estimates. ZenvyNutrition is not responsible for delays outside our reasonable control.
Customers must provide accurate contact and delivery information.
7. Cancellations
Cancellation requests must be submitted within 15 minutes after the order is placed.
Cancellation after 15 minutes is not guaranteed.
If an order has already shipped, the customer may need to receive and return it in accordance with our Return and Refund Policy. A $20 handling and restocking fee may apply, except where prohibited by law.
8. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Our standard policy is No Returns for fulfilled items unless the return is approved or applicable law requires otherwise.
Opened, used, consumed, tested, or improperly stored products are not eligible for a voluntary return.
9. Chargebacks and Payment Disputes
Customers should contact us before opening a payment dispute or chargeback so we have an opportunity to investigate and resolve the concern.
We may provide order records, tracking details, correspondence, and other relevant evidence to the payment provider when responding to a dispute.
10. Intellectual Property
Website content, including text, graphics, layout, logos, and original materials, is protected by applicable intellectual-property laws.
Third-party trademarks and brand names remain the property of their respective owners.
11. Limitation of Liability
To the maximum extent permitted by law, ZenvyNutrition is not liable for losses resulting from:
- Product misuse
- Failure to follow label instructions
- Individual health or allergic reactions
- Incorrect customer information
- Courier delays
- Improper storage
- Personal taste or flavor preference
- Product incompatibility
- Unauthorized use of products
Nothing in these terms excludes liability that cannot legally be excluded.
12. Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised date.
13. Contact Information
ZenvyNutrition
2130 Russet Meadows Ln
Birmingham, AL 35244
United States
Email: support@zenvynutrition.us
Phone: +1 804 485 4407